FAQs • City of East Grand Forks • CivicEngage

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Why is my bill higher than last month?: Your water or electric consumption have probably increased. Do you have a toilet that is malfunctioning? Are you using anything different that heats or cools than you have in past months? Are you using a dehumidifier? These are only a few suggestions. For more information, please call the Business Office at (218) 773-1163 and talk to a Customer Service Representative.

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Water & Light

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1. How do I get utility service if I am moving to East Grand Forks?: Come into our Business Office in City Hall at 600 DeMers Avenue to fill out an application and set up a utility account.

2. Why is my bill higher than last month?: Your water or electric consumption have probably increased. Do you have a toilet that is malfunctioning? Are you using anything different that heats or cools than you have in past months? Are you using a dehumidifier? These are only a few suggestions. For more information, please call the Business Office at (218) 773-1163 and talk to a Customer Service Representative.

3. Do you have any energy efficient rebates?: Yes we do, you can get a listing of them along with the information and applications on this website or call (218) 773-1163.